When the Administrator Forgot the Administrator Account or Password

Article Number:020263
Intended audience: Kintone Users & System Administrators

When Kintone Users & System Administrators cannot log in, try the following solutions.

Resetting Password

For details, refer to the following page:
Resetting Password

Contacting Our Support

If none of the above solutions solves the issue, contact our support.
You may need to submit some forms, depending on your circumstances.

Contact Us