Templates for the CSV file are available for adding user or department data in bulk.

• Users
• User available services
• Departments
• Departments to Which Users Belong
• Job Titles
• Groups (or Roles)
• Static groups (or Roles) to Which Users Belong

1. Click the gear-shaped menu button in the header.

2. Click Users & System Administration.

3. Click Import from File.
   

4. In "Contents to Import", select a template file to download.
   

5. Select a character encoding.
   

6. For "Delimiter", select "Comma".

7. Click Download CSV Template File.
   You can download a template file in CSV format.