Prohibiting Users from Changing Their Passwords

Article Number:02053
Intended audience: Kintone Users & System Administrators

To prohibit users from changing their passwords, change the "Self-service Change" setting.

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Login. Screenshot: "Login" is highlighted

  4. In the "Password Policy" section, clear "Allow users to change password".
    Screenshot: The "Allow users to change password" checkbox is cleared

  5. Click Save.

Consequences for password policy

When prohibiting password changes, the following options of password policy are grayed out and are not applied to users.

  • Minimum Number of Characters for the User Password
  • Minimum Number of Characters for the Administrator Password
  • Password Complexity
  • Login Name as Password
  • Password expiration period
  • Password Reuse Limit

Differences in Displaying Profile

The items displayed in Profile vary depending on whether the administrators allow users to change passwords or not.

If users are allowed to change their passwords

Users can change their passwords from Profile.
Screenshot: The fields to enter current and new passwords are displayed

If users are prohibited to change their passwords

Password-related fields are not displayed in Profile.
Additionally, the password expiration setting is not applied. Screenshot: A message telling you that you must contact your administrator to change your password is displayed